Wednesday, June 22, 2016

HR Follies, Part 2

Back by popular demand, I wanted to share another round of “HR Follies” with you.  Again, these are examples of things to NOT do when you are trying to get a job.  As before, these are actual examples I have accumulated from my years working in HR and all resume and cover letter samples are verbatim.  The names of applicants and companies have been changed wherever possible to protect their identities.


TIP 5: There’s such a thing as being too creative.
We received a resume from an applicant and the “Summary” section at the top was an acrostic using the letters of his first name.  His name was Terron and here’s the acrostic:

Teamwork – I recognize each individuals’ importance in accomplishing the job’s mission.

Education – Constantly improving myself through professional and technical education and training.

Reliable – Consistent dependability of judge, performance and results.

Respect – Courteous and respectful toward others and their viewpoints.

Objectives – Fair and impartial treatment of each team player.

Nimble – Mentally quick and able to work upon command.

The Golden Rules (TGR) Commentary: I give him points for creativity, though I’m not sure what “dependability of judge” means and his definition for “objectives” seems to be more appropriate for teamwork.  I could see using this approach when you are in the marketing field or perhaps corporate communications.  However, in the case of this applicant, he was a warehouse worker and driver.  My favorite part, though?  He was a Marine!  Can you imagine the hard time his fellow Marines would probably give him if they saw this?

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We received a resume from an applicant who had drawn a rather elaborate cartoon on the outside of the envelope.  The cartoon was of a genie coming out of a lamp.  Said genie apparently had eaten beans for dinner because there was a line drawn pointing to his butt that said “Natural gas, of course!”  (He was applying for a job at a natural gas company.)

TGR Commentary:  This is one of my all-time favorites.  It was very creative and it certainly stood out, but I’m not sure that you want a company’s first impression of you to be inextricably linked to a flatulent genie.

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TIP 6: Complete sentences – subject, verb, etc. – are a good idea.

This is a cover letter we received for an IT position:

Sir or Madam:

Saw your organization advertisement in the April 22 newspaper for the Mainframe Computer Operator.  I am sending this letter and my resume to apply for the Operator position.

Presently employed by XYZ Health Systems and attending ABC Junior College to obtain an Associate Degree.  Most of my experience is in computer operation.

                Contact me if you have any questions.  Looking forward to discussing my qualifications with you in an interview at your convenience.
 
TGR Commentary: This isn’t terrible, but it makes you wonder if he has a problem including pronouns in his sentences.  I’m assuming that he is the one who saw our advertisement and is presently employed, but I can’t be certain.

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TIP 7: If you know you’re not going to pass the drug test, don’t waste my time

We had interviewed and made an offer to an applicant for a Financial Analyst position.  The only steps left were for him to pass the drug test and physical.  The physical for this type of job was (we no longer do physicals for those jobs) merely a formality to ensure that you don’t appear to be in imminent danger of death.  No one ever failed those physicals.  Ever.  At any rate, he arrived at the drug testing/physical site and, a short while later, I received a call from the drug tester stating that she believed that the applicant had attempted to cheat the test by using someone else’s urine.  When I asked her why she held that belief, she replied that she had been doing this work for 10 years and could tell based on the sounds she hears in the bathroom whether or not things are amiss.  She asked for instructions and I told her to have him sit in the lobby, drink a bunch of fluids and then we’d try again in a half hour.  She told him that and he told her that a friend had driven him to the clinic because they were going out to lunch afterwards.  He asked for permission to go tell his friend to go ahead and eat without him and come back and pick him up later.  You can probably guess what happened next.  He took off with said friend.  So, the drug tester called and told me.  I had no immediate way to reach the applicant (this is before cell phones were ubiquitous), so I told the drug tester to call me if he showed up again and then I tried to reach him at his home number.  Lo and behold, he showed up again at the drug testing site a while later, ready to go ahead and do the drug test again.  The drug tester called me and I told her to put the applicant on the line.  When she did, I told him that he had not satisfactorily completed our pre-employment screening process and that we were rescinding his offer.  He gave some half-hearted arguments, but I think he knew he’d gotten busted.

TGR Commentary:  All of this guy’s work experience had been in related areas but it had also all been working for his parents.  There’s certainly nothing wrong with working in the family business, but in this case, maybe there was a reason why he’d never worked anywhere else.

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There was an employee who was trying to get his daughter’s boyfriend a job at our company.  Apparently, the boyfriend had knocked up the daughter and, at the time, he was only making $6 or $7 an hour cleaning carpets with no benefits.  The employee wanted to try to get him hired with our company in an entry-level job where he would make twice what he was making at the carpet cleaning company and that would offer really good benefits for the future grandchild.  The employee called frequently to try to pull strings to get the kid an interview.  We eventually interviewed the boyfriend and offered him the job.  He accepted but when we got his drug test result, he’d tested positive for cocaine.  We subsequently rescinded the job offer.  Later that day, the daughter called and pleaded with me to reconsider and to move forward with hiring him.  (This was in early January.)  She said that there had to be a mistake, that he used to do that sort of thing but that he didn’t anymore.  She said that they’d been to a New Year’s Eve party, but she’d been with him the whole time, except for when he went to the bathroom. (DING DING DING was what I wanted to say.  Guess what he was probably doing while he was in the bathroom?)  I apologized and told her that there was nothing I could do, that a positive drug test automatically meant that the job offer was rescinded.  She eventually gave up.  The last thing she said to me before hanging up was “My dad is going to kill me!”

TGR Commentary:  This is a sad one.  I can’t imagine what life was like for the daughter when the employee got home that night or what it was like for the boyfriend the next time they all saw each other.  In the weeks and months after that, I sometimes wondered how that whole thing worked out.  To the employee’s credit, he called and apologized after finding out about the positive drug test result.  He said he felt bad that he’d been nagging me to help the kid out, only to see it go sideways like that.

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TIP 4: If you’re not capable of spelling or proofreading, please get assistance from someone who can. (New addition to the list from the last HR Follies!)

[Applicant filled out an application for a “Laborer” job.]

Application Question: Have you ever been convicted of a felony?
Applicant Answer: Yes

Application Question: If yes, please explain.
Applicant Answer: Fleeing felines

TGR Commentary:  I wasn’t aware that running away from cats was a felony!  Seriously, as it turned out, he’d been found guilty of fleeing police...after they arrived while he was in the midst of a burglary.  So, he meant to type “felonies” and not “felines” but I like the cat one much better.

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I’m sure I’ll have more of these for a future blog post, but that’s it for now.  Hopefully, reading these put a smile on your face.

Until next time, thanks for reading!

 

 

Wednesday, June 1, 2016

Singing the Blues

Another year of hockey in the books and another year without the Stanley Cup in St. Louis.  49 years and counting.  While it was thrilling to watch the Blues advance to the Western Conference Final (and especially thrilling to watch them knock off the hated Blackhawks in the first round in person), it’s always a little disappointing when yet another season ends without winning the Cup.  Blues fans are a tremendously loyal group.  This is a franchise that has basically never won a thing of consequence in its existence and yet still consistently draws large crowds.  The Blues fan base may not be as large as the fan base for the Cardinals or other hockey teams in other cities, but it is as steadfastly loyal as any fan base anywhere.

Part of me really thought that maybe this was finally going to be the Blues’ year.  They had overcome so much - countless injuries to key players during the regular season to finish with the 3rd best record in the league; winning back-to-back Game 7s; defeating the defending Stanley Cup champions.  Everything they had endured seemed to point toward a big payoff.  Alas, it wasn’t meant to be.  The team got over the first round hump, but couldn’t get to the Cup finals for the first time since 1970.  In my mind, the most frustrating thing isn’t the fact that they fumbled away home ice advantage or that they weren’t able to finally win the Cup (or at least win the conference title).  The most frustrating thing has been – over the past 20 years - watching the fans of other teams get to watch their teams win a Cup without having to wait very long.

In 1996, the Colorado Avalanche won a Cup in their first year in Denver, after relocating from Quebec.  They won another Cup (eliminating the Blues along the way) in 2001.  So, hockey fans in Denver got to watch two Cup winners the first six seasons they had a team.  The 1996 Avalanche defeated another new team in the Cup finals – the Florida Panthers, who had advanced to the Cup finals in only their third year of existence.

In 1999, the Dallas Stars won a Cup in their sixth season in Dallas, after relocating from Minnesota.  They followed that up with another trip to the Cup Finals the following year.  So, hockey fans in Dallas (and there weren’t many before that) got to witness a Cup championship and two conference championships in the first seven seasons they had a team.

In 2004, the Tampa Bay Lightning won a Cup in their 12th season.  They were also a Cup finalist last year.

Most annoyingly, in 2006, the Carolina Hurricanes won a Cup in their ninth season in Raleigh, after relocating from Hartford.  They had previously made a trip to the Cup finals in 2002, their fifth season in North Carolina.  So, hockey fans in Raleigh (and, judging from their annual attendance figures, there aren’t very many of them) got to witness a Cup championship and two conference championships in the first nine seasons they had a team.  Keep in mind, this is a team that, throughout its 40 or so years of existence as the Whalers/Hurricanes has largely been lousy.  But, even so, they were able to win a Cup and make it to the Cup Finals another time.

In 2007, the Anaheim (Mighty) Ducks won a Cup in their 13th season.  They had previously been a Cup finalist in 2003, their 10th season.  So, hockey fans in Orange County got to witness a Cup championship and two conference championships in the first 13 seasons they had a team.

Meanwhile, the wait for hockey fans in the Gateway City goes on.  The Blues have been in the NHL longer than any other team without having won a Cup.  The Blues have more playoff appearances without having won a Cup (40) of any team in NHL history.  The list of players and coaches who got their start or had their best seasons in St. Louis but only won a Cup after going elsewhere is so long, you could practically open up an exhibit at the Hockey Hall of Fame in Toronto about it: Brett Hull, Brendan Shanahan, Chris Pronger, Doug Weight, Doug Gilmour, Rod Brind’Amour, Scotty Bowman, Al Arbour, Jacques Demers, and Joel Quenneville, to name a few handfuls.

Maybe someday – somehow, some way - the Blues can finally win the Stanley Cup and Blues fans can enjoy the long awaited parade down Market Street.  Until then, we will just have to lament missed opportunities and what might have been.

After all, what do you expect when your team is named the Blues?